Blog posts by yiz

Coronavirus – 5 immediate actions to reduce contact center overload

Yesterday I was talking with Henry Truong, our VP of Enterprise Solutions, about the current challenges read more...

Coronavirus – Here’s how Rulai is helping

These are unprecedented times. I hope you, your family, and your colleagues are staying safe and read more...

2019 Chatbot Predictions

There is a lot of excitement around the category of Conversational Computing, which is the ability read more...

CES Chatbot Now Live!

“Where are the smart home products?”, “Where can I pick up my badge?”, “How do I read more...

Why I’m joining Rulai as CEO

Today, I’m excited to announce that I’m joining Rulai as CEO. Rulai is one of the read more...

Come Visit Us at CES

Holiday Greetings! I have great news to share with you. Rulai, a leading Enterprise Conversational Computing read more...

Rulai Named a Cool Vendor in AI for Conversational Platforms by Gartner

Rulai today announced that it has been named a Cool Vendor based on the July 24, read more...

Delivering an Effortless Chatbot Customer Experience

In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless read more...

The 3 Different Generations of Chatbot Technology

There are 3 different generations of chatbot technology found in contact centers, websites, or in an read more...

Alert – Chatbots are not living up to promises

Chatbots are not living up to the promises that many people are expecting. And there’s five read more...