# Blog posts by yiz

### Coronavirus – 5 immediate actions to reduce contact center overload
Yesterday I was talking with Henry Truong, our VP of Enterprise Solutions, about the current challenges [read more...](/content/blog/5_strategies/index.html)

### Coronavirus – Here’s how Rulai is helping
These are unprecedented times. I hope you, your family, and your colleagues are staying safe and [read more...](/content/blog/coronavirus-heres-how-rulai-is-helping/index.html)

### 2019 Chatbot Predictions
There is a lot of excitement around the category of Conversational Computing, which is the ability [read more...](/content/blog/2019-chatbot-predictions/index.html)

### CES Chatbot Now Live!
“Where are the smart home products?”, “Where can I pick up my badge?”, “How do I [read more...](/content/blog/ces-chatbot-now-live/index.html)

### Why I’m joining Rulai as CEO
Today, I’m excited to announce that I’m joining Rulai as CEO. Rulai is one of the [read more...](/content/blog/why-im-joining-rulai-as-ceo/index.html)

### Come Visit Us at CES
Holiday Greetings! I have great news to share with you. Rulai, a leading Enterprise Conversational Computing [read more...](/content/blog/announcing-rulai-ces-las-vegas-january-8th-11th-2019-booth-52923/index.html)

### Rulai Named a Cool Vendor in AI for Conversational Platforms by Gartner
Rulai today announced that it has been named a Cool Vendor based on the July 24, [read more...](/content/blog/rulai-named-a-cool-vendor-in-ai-for-conversational-platforms-by-gartner/index.html)

### Delivering an Effortless Chatbot Customer Experience
In their report, The State of Customer Service 2017, Incite Group found that delivering an effortless [read more...](/content/blog/delivering-effortless-chatbot-customer-experience/index.html)

### The 3 Different Generations of Chatbot Technology
There are 3 different generations of chatbot technology found in contact centers, websites, or in an [read more...](/content/blog/3-different-generations-chatbot-technology/index.html)

### Alert – Chatbots are not living up to promises
Chatbots are not living up to the promises that many people are expecting. And there’s five [read more...](/content/blog/alert-chatbots-are-not-living-up-to-promises/index.html)