Low-Code, Omni-Channel, End-to-End
Conversational Agentic AI Solution
Rulai in action](/content/rulai-in-action/index.html)
Rulai: Leader in Chatbot Platforms in G2 Fall 2020 Grid Report
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Vibe Coding for Multi-AI Agents
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Controllable AI Agents with Drag-and-Drop Design
Visual, low/no-code agent design for faster implementation
watch webinar](https://www.youtube.com/watch?v=1YQMlYcU2xw)
5 Immediate Actions to Reduce Contact-center Overload
Watch video](/content/blog/5_strategies/index.html)
Grounded AI for Risk, Compliance and Trust
Ground agents on client knowledge, policies, and business process.
Conversational AI & Automation for every step of the customer journey
Book a Demo](/content/resources/seeing-is-believing/index.html) Rulai in action](https://www.youtube.com/playlist?list=PL2Ppc_oTWI8NaudwKefNB-mfTkY9ggia4)
Rulai's next-gen Conversational AI platform solves the 3 most important friction points of any Virtual Assistant deployment.
Automate all conversations
“Our support bot is handling more than 70% of support requests without human intervention."
Blunyi
Director of CRM, DHgate
Deliver a consistently great experience across the entire customer journey
"Our passenger support bot has an 82% CSAT rating, higher than human support."
VP customer experience operations
Top ride-hailing company
Deploy and improve bots quickly and cost-effectively
“We were able to get our SAP order status chatbot deployed in just three weeks with Rulai’s help.”
Marcelo Nadruz
GM Digital, Sanofi
Experts recognize Rulai Conversational AI & Automation Solutions
Forbes
Forrester
Gartner
G2
Leading companies in various industries use Rulai to build robust Virtual Assistants that deliver a great experience:
Contact Centers
Virtual Customer Service Assistants save cost and increase CSAT scores by automating calls or chats.
“Whisper agents” listen in conversations and provide human agents with relevant information and next best actions. They also increase productivity by automating IT help desk support, agent hiring, onboarding, training, shift management, and scheduling.
Finance
Virtual Financial Agents can increase customer satisfaction and create deeper and broader customer engagements with personalized self-service capabilities across channels.
They simplify customer on-boarding and provide personalized guidance throughout the customer lifecycle.
Insurance
Virtual Insurance Agents take the friction out of the process by simplifying getting quote, underwriting, claim filing, and payouts.
They also help brokers and agents with mundane tasks such as form filling.
Retail
Increase your guided sales revenue up to 2x. Virtual Shopping Assistants can create a more personalized shopping experience across all channels.
They assist customers through the entire shopping and post-sales experience, handling order-related tasks and product support issues.
Healthcare
Virtual Healthcare Agents create personalized engagements with patients at scale.
They can also simplify interactions with other stakeholders like physicians or insurers, and help shield employees from legacy IT systems.
How we do it
Rulai’s SAFE approach enables fast and effortless creation of powerful virtual assistants.
S AFE Smart
Rulai’s virtual assistants don’t get confused when talking with customers. Our level-3 AI dialog manager can build multi-round conversations in real-time without writing a single line of code. Rulai is the only platform capable of automating customer service interactions at every tier.
S A FE Action Oriented
Rulai’s RPA engine automates workflows and creates conversational dialogues with ease. With hundreds of built-in integrations and a powerful Javascript engine, connecting to your enterprise systems or RPA platforms is a breeze.
SA F E Fast
Rulai automatically identifies use cases, generates training data, acquires knowledge, streamlines workflows, and detects issues. Combined with our no-code design studio, companies can launch bots and improve them in a fraction of the time required by other bots.
SAF EExtensible
Rulai-powered bots integrate seamlessly with voice and text-based apps, contact centers, agent desktops, backend fulfillment systems, and even other bots, providing a consistent experience at every customer touchpoint.
Want Rulai to work for your business?
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